All Systems Operational

Uptime over the past 90 days. View historical uptime.
API servers Operational
90 days ago
100.0 % uptime
Today
Main API server Operational
90 days ago
100.0 % uptime
Today
Integration API server Operational
90 days ago
100.0 % uptime
Today
Callback API server Operational
90 days ago
100.0 % uptime
Today
Client application Operational
90 days ago
100.0 % uptime
Today
Subscription and billing manager Operational
Chargebee API Operational
Chargebee Webhook Operational
Authorization server Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Management API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 18, 2026

No incidents reported today.

Feb 17, 2026
QuickBooks Online Integration - Sync Disruption
Postmortem - Read details
Feb 17, 06:02 UTC
Resolved - The QuickBooks Online integration issue has been fully resolved. The API rate limit has been lifted, and all events that were queued during the outage have been successfully retried and processed.

Payment processing and syncing for QuickBooks Online customers are fully operational.

Thank you for your patience.
Feb 17, 06:00 UTC
Monitoring - We have upgraded our QuickBooks API plan to resolve the rate limit issue that caused the disruption since February 16, 2026. Syncing and payment processing for QuickBooks Online customers should now be resuming.

We are actively monitoring to confirm all services are operating normally. Any data that was queued during the downtime will be synced automatically.

If you continue to experience issues, please contact our support team.

We will post a final update once we have confirmed full recovery.
Feb 17, 05:21 UTC
Identified - We have identified the cause of the QuickBooks Online disruption that began on February 16, 2026. Our integration has reached the monthly QuickBooks API rate limit for our current plan tier.

What's affected:
- Payment and invoice data syncing between Zomentum Payments and QuickBooks Online
- Payment collection for customers with QuickBooks Online integration enabled

What's NOT affected:
- Zomentum Payments processing for customers not using QuickBooks Online
- All other Zomentum platform functionality

What we're doing:
We are working with Intuit to increase our API quota and restore full functionality. Once resolved, any queued sync data will be processed automatically. No action is needed from customers at this time.

We will post updates as the situation progresses.
Feb 17, 04:38 UTC
Investigating - We are aware that the QuickBooks Online integration for Zomentum Payments is currently experiencing a sync disruption. The issue began on February 16, 2026, and some customers may have received a notification from Intuit stating that "Zomentum Payments is offline."

What's affected:
- Payment and invoice data syncing between Zomentum Payments and QuickBooks Online

What's NOT affected:
- Zomentum Payments processing (collecting payments, sending invoices)
- All other Zomentum platform functionality

What we're doing:
Our engineering team is actively investigating and working to restore the QuickBooks connection. No action is needed from customers at this time — once resolved, any queued sync data will be processed automatically.

We will post updates here as we have more information.
Feb 17, 03:50 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

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